Your Questions, Answered
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Penguin Imprints offers custom printed and engraved products for businesses, events, teams, gifts, and personal projects.
Our services include custom shirts, stickers, engraved dog tags, coasters, glasses, tumblers, promotional items, and other made-to-order products. We can work with your artwork, logo, photos, or ideas to help create something custom.
Whether you need one personalized item, a small batch, or bulk promo products, we’re happy to help.
For custom requests, bulk pricing, or questions, please contact customorders@penguinimprints.com
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1. Tell Us What You Need
Choose the product you’re interested in, such as a shirt, sticker, engraved dog tag, coaster, glass, tumbler, or promotional item. Send us your artwork, logo, photo, text, or idea so we know what you’re looking for.2. We Review the Details
Once we receive your request, we’ll review your design, customization notes, quantity, and product choice. If we need anything else, we’ll follow up with questions, pricing, or next steps.3. We Make It
After everything is approved, we create your custom item with care using printing, engraving, or the best method for your product.4. We Ship It
Your finished order is packed and shipped straight to your door, ready to wear, use, gift, or promote your business.For custom requests, bulk pricing, or questions, contact customorders@penguinimprints.com.
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Penguin Imprints focuses on real customization, small-batch creativity, and quality details — not generic, mass-produced merch.
We offer custom shirts, stickers, engraved dog tags, coasters, glasses, tumblers, and promotional items made to fit your idea, business, event, team, or gift. Whether you already have finished artwork or just a rough idea, we work with you to help bring it to life.
Every order is made with care, attention to detail, and the right method for the product — whether that’s printing, engraving, or custom finishing. No cookie-cutter approach, no rushed shortcuts — just custom products made to stand out.
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You can reach Penguin Imprints through our Contact page or by emailing us directly.
For order support, shipping questions, product questions, or general help, email:
support@penguinimprints.comFor custom orders, bulk pricing, artwork files, quote requests, or promotional items, email:
customorders@penguinimprints.comIf you are contacting us about an existing order, please include your order number so we can help you faster.
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Pricing depends on the product type, quantity, size, material, and level of customization needed.
Custom shirts, stickers, engraved dog tags, coasters, glasses, tumblers, and promotional items may all be priced differently based on the design, setup, and production method. Simple one-item orders are priced per item, while bulk orders may qualify for discounted pricing.
Your full total, including any available discounts, will be shown before checkout whenever you order directly through the website.
For bulk pricing, custom quotes, promotional items, or special requests, please contact customorders@penguinimprints.com.
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We keep the custom order process simple, clear, and easy to follow.
Whether you need shirts, stickers, engraved dog tags, coasters, glasses, tumblers, or promotional items, we work with you to understand your idea, review the details, and choose the best option for your project.
We believe in honest communication, careful production, and attention to detail. Every order is handled with care, whether it’s one personalized gift, a small batch, or a larger promo order.
If we need more information about your artwork, logo, quantity, or design, we’ll reach out before moving forward. If you have questions along the way, you can contact us anytime at customorders@penguinimprints.com.
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Penguin Imprints ships a mix of handmade, made-to-order, and select production-partner items depending on the product.
Custom orders are shipped directly from us. This includes items like engraved dog tags, coasters, glasses, tumblers, and other custom or promotional products we produce in-house. Many apparel and sticker items are made to order, either by us or through trusted production partners, depending on the item.
Processing times can vary based on the product type, customization level, artwork approval, and order quantity. Most custom orders may take up to 10 business days before shipping, especially during high-demand periods or for larger bulk requests.
We ship within the United States and may offer international shipping on select items.
For customers near our Chicagoland home base, local pickup may also be available. Please contact us before selecting local pickup so we can coordinate availability and scheduling.
For questions about timelines, bulk orders, custom orders, or shipping options, contact customorders@penguinimprints.com.